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Frequently Asked Questions

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Everything You Need To Know

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All General Payments Security Account
  • What is FizPays and how does it work?

    FizPays is India's trusted platform for instant credit card to bank transfers. Enter amount, provide card details and beneficiary bank info - money reaches within 2-5 minutes via IMPS. No paperwork, fully digital process.

  • How much time does a transfer take?

    Most transfers complete in 2-5 minutes. Rare cases (bank delays) may take up to 30 minutes. You'll receive SMS and email confirmation once credited.

  • Which banks are supported?

    All major Indian banks: SBI, HDFC, ICICI, Axis, Kotak, Yes Bank, PNB, Bank of Baroda, and 100+ others via IMPS/NEFT. Any account with valid IFSC works.

  • What are the fees and charges?

    Nominal fee starting from 0.70% + GST. No hidden charges, subscription fees, or annual costs. Fee clearly displayed before confirmation.

  • Minimum and maximum transfer limits?

    Minimum: ₹10,000. Maximum: ₹50,000 per transaction, ₹1,00,000 per day. Limits depend on your card's available credit. Contact support for higher limits.

  • What if my transaction fails?

    Failed transactions are automatically refunded to your card within 3-7 business days. Contact 24/7 support for any issues.

  • Is it safe to use my credit card?

    Yes! 256-bit SSL encryption, PCI DSS Level 1 compliant. We never store complete card details. All transactions through RBI-approved gateways.

  • Do I need to complete KYC?

    Up to ₹25,000: no additional KYC. Higher amounts: PAN and Aadhaar verification as per RBI guidelines.

  • How do I track my transaction?

    Real-time tracking via transaction ID. SMS and email updates at every step. Login to dashboard for complete history.

  • Can I cancel a transaction?

    Once initiated, transactions process instantly and cannot be cancelled. Contact support immediately if you face any issues.

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